Creating social value is at the heart of our mission to end furniture poverty. FRC Group measure our positive impact through a series of annual social value reports, and have won numerous national awards for our impact and rigorous reporting standards.
Therefore we can ensure we maximise the resources we have available to us, and by measuring the impact we can concentrate our efforts in the areas where we will make the biggest impact to people’s lives.
We are members of Social Value UK and use the Principles of Social Value to measure the positive and negative changes that arise from our work.
The importance of measuring, proving and improving is embedded through FRC Group. We have a Social Value Committee, a sub-committee of the Board, which ensures that FRC Group is responsive to stakeholder feedback to better aid assist decision making at FRC Group.
A team of staff ensure that appropriate quantitative and qualitative data is collected, analysed and reported to the management team and the Board. We use the data we collect to report how we are doing to our stakeholders and our stakeholders’ concerns shape what we do and measure. Our policy on Stakeholder Engagement and Materiality is here.
The flagship document is the annual public report that write to tell the ‘warts and all’ story of our year. We have produced a report each year since 1998 and in 2014 we produced our first integrated report. Previous reports can be downloaded below.
